10 Costly Mistakes to Avoid When Hiring a Paving Company
Hiring a paving company to install a new driveway or patio is a significant investment. A well-paved surface enhances kerb appeal, adds value to your property, and ensures long-term durability. But choosing the wrong contractor can lead to costly repairs, poor workmanship, and unnecessary stress.
To help you avoid common pitfalls, here are 10 mistakes homeowners make when hiring a paving company—and how to ensure you get quality results.
1. Not Researching the Company’s Credentials
Just because a company has a website or a fancy van doesn’t mean they’re qualified to handle your paving project.
✔ How to Avoid It:
- Check if the company is licensed and insured.
- Look for certifications or memberships with industry bodies.
- Verify their experience—how long have they been in business?
Hiring an unqualified contractor increases the risk of subpar work and legal issues.
2. Choosing the Cheapest Quote Without Comparing Quality
It’s tempting to go for the lowest bid, but cheaper isn’t always better. Some contractors cut corners by using low-quality materials or skipping key steps in the installation process.
✔ How to Avoid It:
- Get at least three quotes and compare them carefully.
- Ask what’s included in the price (materials, labour, site preparation, warranties).
- Look out for unrealistically low quotes—they often lead to hidden costs later.
A cheap driveway or patio today could mean expensive repairs in the future.
3. Not Checking Customer Reviews and Testimonials
If a company has a bad reputation, you’ll likely find complaints online. Ignoring customer feedback is a huge mistake.
✔ How to Avoid It:
- Read Google reviews, Trustpilot, or Checkatrade.
- Ask for references and contact previous clients.
- Check their social media for real customer feedback and project photos.
A reputable company will have positive reviews and satisfied customers.
4. Failing to Get a Detailed, Written Contract
Verbal agreements can lead to misunderstandings and hidden fees. A proper contract protects both you and the contractor.
✔ How to Avoid It:
- Ensure the contract includes a full breakdown of costs, materials, timeline, and warranties.
- Read the fine print before signing.
- Avoid companies that hesitate to provide a contract.
A written contract ensures accountability and clarity.
5. Not Asking About Guarantees or Warranties
What happens if your paving cracks or the surface starts sinking after a few months? Without a warranty, you could end up paying for repairs yourself.
✔ How to Avoid It:
- Ask about warranty coverage on materials and workmanship.
- Get guarantees in writing.
- Choose companies that offer at least a 1–5 year warranty.
A good paving company stands behind their work with a solid guarantee.
6. Ignoring Drainage and Site Preparation
Poor drainage can lead to water pooling, erosion, and structural damage over time.
✔ How to Avoid It:
- Ensure the contractor assesses drainage needs before installation.
- Ask how they will prepare the base (a strong foundation prevents shifting).
- Avoid companies that rush into paving without proper groundwork.
Proper site preparation is the key to a long-lasting driveway or patio.
7. Not Visiting Previous Work Sites
Photos on a website can be misleading—they might not even be from the same company!
✔ How to Avoid It:
- Ask the company for a list of past projects.
- If possible, visit a completed project in person to inspect the quality.
- Look for signs of poor work, such as uneven surfaces or cracks.
Seeing a contractor’s real work is the best way to assess their skill and quality.
8. Overlooking Insurance Coverage
If a worker gets injured on your property and the company isn’t insured, you could be held financially responsible.
✔ How to Avoid It:
- Ask for proof of public liability insurance.
- Ensure they have workers’ compensation coverage.
- Avoid companies that refuse to provide insurance details.
Hiring an insured contractor protects you from legal and financial risks.
9. Paying Too Much Upfront
Some paving companies ask for a large deposit before starting the work, which can be risky.
✔ How to Avoid It:
- Never pay the full amount upfront.
- A reasonable deposit is 10–30% of the total cost.
- Make final payment only after the job is completed to your satisfaction.
Paying too much upfront reduces your leverage if the work isn’t done properly.
10. Rushing the Hiring Decision
Choosing a paving company in a hurry increases the risk of hiring an unreliable contractor.
✔ How to Avoid It:
- Take time to compare multiple companies.
- Ask detailed questions before making a decision.
- Trust your instincts—if a company feels unprofessional, it probably is.
A rushed decision can lead to poor results and regret later on.
Hiring a Paving Company the Right Way
Avoiding these 10 costly mistakes will help you choose a reliable paving contractor and ensure quality results.
How to Find the Right Paving Company:
- Research their credentials and experience.
- Get multiple quotes and compare services.
- Check reviews, warranties, and previous work.
- Ensure proper site preparation and drainage planning.
- Read and sign a detailed contract.
By taking the time to hire the right professionals, you’ll get a stunning, durable, and hassle-free driveway or patio.
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